BT happy to leave a small company without internet and access to IT facilities. When speaking to the advisor they were not apologetic AT ALL, in fact that are happy to leave us without access to our server and internet for more than 48 hours. The only outcome they could provide is that we go and work remotely elsewhere until Monday when a engineer can come out to us. They asked us to do many test on the computer which took an hour for them to then say there was a local power outage. DO NOT USE FOR BT BUSINESS, ABSOLUTELY DISGUSTING CUSTOMER SERVICE AND COMPLETELY UNHELPFUL. If another option for a service provider was available within the local area, we would defiantly end our contract with BT.
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