VP65192770 - URGENT HELP IGNORED BY BT CHAIRMAN'S - Libby Barr - Rhys Anderson - Sue E Hallam - Eilleen Mckinnell - Glen Watson - Aileen Mccormack - James Deery - Dan Moss I have just been contacted by BT by phone to say they will not be offering any help I understand you have just passed this down to the regular complaints department at BT who just default to NO. The caller had no clue of the history with Birchills and the nightmare BT has put me through from the start. I did not expect a phone call - I expect something to be put in writing ! The caller also refused to confirm who would be accountable to pay this money – Birchills LTD or myself personally – he said he is not obliged to tell me this. I WANT THIS CONFIRMED – THIS CASE IS NOT CLOSED – WHO WILL BE HELD ACCOUNTABLE TO PAY THIS MONEY IF YOU ARE NOT WILLING TO RELEASE BIRCHILLS FROM THIS CONTRACT ????????????????????????? I understand there are chairman members included in this email who I expect to step in now not just pass this complaint down lower. Up until now I have been ignored by all named above