Although this a new way of ordering and collecting materials, I found it much much longer than just walking into another store such as selco and picking up the items I need. In addition, I ordered 25 sheets of 2.4x1.2 plasterboard and this was delivered in a normal van with the driver expected to unload this on his own. Of course, I gave him a hand but I cannot believe they expect their employee to unload such a load by himself with no aid. Unlike, the major competitors such as selco who deliver on large trucks with ease of unloading. I was very unimpressed by their service and unlikely to use Built again.