I purchased 4x latex bags under Sales Order #SO24211. I over ordered by 2 so brought two back to your depot in Aston to be told that Built do not accept returns of bagged goods. this has not been made clear to me previously otherwise I would have purchased one at a time. I checked your online returns policy and on no part of the product page does it mention the returns policy for bagged items or specifically this item. i am furious that my return was not accepted and will be advising my friends of the poor service and poor labelling of online products.
5 years ago
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