We were looking for a new bed as part of our bedroom makeover but were unable to find the exact thing we wanted. We then discovered Button & Sprung on Google, the website was very good and certainly grabbed our interest. However we were reluctant to make such a major buy without seeing the beds, so we set off one Sunday afternoon for the showroom in Hammersmith. Once there we met Asif and we spent a couple of hours looking over the range of beds and mattresses. We had the beds narrowed down to three and Asif gave us time and space to make our decision. Next he showed amazing patience bringing out a full range of colours and materials and laying large swatches on the different beds to show us the look that we could achieve. Finally we narrowed the fabrics and colours down to about six and the beds down to three. Our only firm decision on the day was the mattress and which tension we required as all the mattresses are made in two halves so you can decide on firm or regular.Asif then put together a pack of the samples for us to take away to decide at home. There was no pressure either in the showroom or afterward even though they had my e-mail and mobile telephone details. At home we decided on a super king size Foxtail bedstead and a drysdale mattress. We were kept informed of the delivery details and were given a time slot on the day which was met , the delivery guys assembled the bed and took away all of the packaging and the old mattress. We are so pleased with the bed, the quality of the build is superb and the mattress is so comfortable. We have had a follow up call from Asif to ensure that we are happy with the bed. We would not hesitate to recommend Button & Sprung, the customer service was superb, the product is just as good. If you can get to the showroom then you should go but don't be put off if it is too far as the website is very good and is the next best thing to an actual visit.