Amazing mattress and amazing service. Was desperately in need of a new mattress after using an awful hybrid mattress for almost a year. Loved Button & Sprung's ethos and definitely wanted something natural and better for the environment this time around. I went to the showroom in Clapham, where Ruth kindly showed me around and explained the difference between the two mattresses I was interested in (the Borderdale and the Galway). I was expecting to prefer the more expensive option but Ruth suggested I might prefer the Borderdale, which I did. I really appreciated the honesty and genuine knowledge and enthusiasm for their mattresses, as I never felt like I was being sold to or pushed into a more expensive option. Ordering and paying was all very smooth and by the time I'd got to the coffee shop down the road, I'd received my confirmation email with all the details. I was told they'd be in touch nearer the time to confirm a date and 2 hour delivery slot. I was very pleased to get a delivery date of 2 and a half weeks later, rather than the advertised 4–6 weeks! The drivers confirmed the 2 hour slot a few days before delivery and the actual delivery was timely, smooth, and the drivers were very polite. And the mattress is SO good. I can't remember the last time we slept so well! All in all, Button & Sprung were faultless and I would wholeheartedly recommend them. And fantastic service from Ruth. I actually have already recommended them to at least 2 people I know who are on the lookout for a new mattress!