Button and Sprung have been excellent from the very start. I originally ordered some fabric samples which came through very quickly and in purpose made packaging keeping them clean and crease free. I was concerned about a bed fitting up the stairs in my old Victorian house so emailed Asif several times with measurements and photos to see if we could work out the maximum sizes that would work. Eventually we went to the showroom in London and was not disappointed by all the beds, mattresses and fabric samples there were to look through. We were greeted with a friendly member of staff, but left to look around at our leisure without being hassled and made to feel like we had to buy that day. We registered our interest and left the details of the items we were keen on and after double checking measurements at home I rang up to make the order. Everything they said would happen, did, and the delivery was also extremely good. We had a 2 hour delivery window and the guys actually called us half an hour early to say they were in the area and could deliver sooner if that was convenient. It was quickly delivered and built and left in our room looking fabulous. I cannot rate this company high enough in terms of customer support, logistics and quality. If you need a bed buy it from Button and Sprung!