We bought a fabulous mattress off these guys and it duly arrived at the appointed time. The "nice young men" took our old one away and everything was Hunky Dory. It did look a bit small on our bed frame but so did the it's predecessor so we decided to sleep on it. Oh how we slept! We measured the bed and it was 10 cms bigger than the mattress. We measured the mattress and it was as advertised. We slept on it again. Fast-forward 99 and one half days and we finally drove down to "that London" to see if anything could be done about our dilemma. Well, knock me down with a feather. Those guys at B&S didn't miss a beat. "No problem, have a coffee. All you need is a EURO size mattress. Milk and sugar?" Simples! Truly a wonderful shopping experience. Essentially, here is our product, fall in love with it at your own speed. So hats off to Hannah, Clara and Asif and especially Dee who arranged for the Euro mattress to replace the UK one. And so to bed.