Love our bed. Best purchase we've ever made. We moved into rental accommodation with no furniture at all and have tried to be really selective with what we've bought. So far we've got... this bed and a sofa. We just ordered the bed frame - next we need a king size mattress to go on top of it! Currently making do with an older double mattress gifted to us. It still fits on top, so if anyone else is in a similar position to us when ordering, just know it still works and looks great! OUR ORDER: the Foxtail King Size Ottoman, Fabric: Iron, Storage: Ottoman. CHOICE OF FABRIC: Went with our gut, got the brushed cotton iron without viewing samples. Just as gorgeous in person as in the pictures. Was a pleasant surprise! FINANCE REQUEST: Easy as pie. Necessary for us (given the above). Maybe in a few months time we'll be back to try out the mattresses themselves! ARRANGING DELIVERY: Also easy, we looked forward to receiving the email with our estimated delivery date. It took exactly 6 weeks from ordering, as expected (but at the early end of the 6-8 week delivery period). We had a quite tight schedule given we were travelling back from a wedding, but Button & Sprung were really flexible and tried their best to accommodate our limited availability, giving us the latest slot possible. DELIVERY: We received a call and text updates from the delivery guys, very friendly, minor delay due to a previous order taking a little longer than expected, but we were grateful for the update as it didn't even give us the chance to start wondering where they were. BUILD: Didn't have to do a thing! Thanks again for your help. REMOVAL OF OLD BED / MATTRESS: Wasn't needed. Even better than in the pictures. So very glad we didn't go for a more 'budget friendly' lookalike. Only wish we could afford a mattress too at this moment in time, as we're sure they're equally as delightful. We'll be back!