Great service at the showroom having seen the bed frames on their website. Their sales people were extremely helpful and provided additional advice on the choice of bespoke fabrics instead of the general ones available. In the end I went for a one of their recommended fabrics available on the website. They kept me up to date on delivery date and a confirmed a suitable window a couple of days prior. The delivery people were fantastic and assembled the unit in no time taking away all the packaging. Couldn't ask for a better service from a boutique supplier. The bed frame is well made and feels luxurious with the materials used.