Everything from start to finish was 5 star. From entering the showroom (twice just to be sure on mattress) and being shown all the different options, to being spoken through what mattress would suit me and my partner (went for a split firm/regular mattress in the end), to then actually receiving the bed where the guys were very friendly and very efficient (bed put up in less than 20 mins!!). To top off a great service, we now have the most comfy and beautiful bed and mattress! It's like sleeping on a cloud! We can't fault them, we would encourage anyone to use this company. Thank you very much for making us very happy sleepers!