I visited the showroom to place my order for the Eliza bedstead in Nickel. I was very impressed by Asif who could not be more gracious. Unfortunately after three attempts to deliver an undamaged bed I have given up on this company. On the FIRST delivery day I was advised that the bed was going to Sunderland instead of London due to a mix up in post codes. They do not cross check postcodes to address details when arranging deliveries. On the SECOND delivery day I was advised that the bed had been damaged but Adam (owner) had told the drivers to deliver it to me anyway. A swift refund was arranged when I refused delivery. On the THIRD delivery day (after securing a £200 discount) I was notified that the bed would not arrive because it had not been loaded on the van. This is despite being told that afternoon that it would arrive between 3pm and 5pm. I appreciate that mistakes happen. However, this experience was challenging and expensive. I am not paid when I do not work and the firm had the interest free use of my money for several weeks before I realised that it could not honour its obligations.