I'll break this down to be as useful as possible to that whom it concerns. Purchasing was very straightforward and easy, including signing up for an account. No hopping back and forth to retrieve codes or activations- just a quick and easy process. Finding the strain that interested me most was also very easy, and the product was available in several sizes. Pricing is probably the cheapest I could find online, after about a full day of searching. Shipping estimates (both time and cost) were very reasonable, and accurate. The product made it safely to me with plenty of bubble wrap protection. The product itself came in a non-resealable packaging, so be sure to have an airtight container to place the remaining powder into so as to keep it fresh. Speaking of freshness, the powder showed NO indications of moisture or humidity (I.e. clumping), and had a very vibrant color. After placing the powder on a plate and moving it about, it sufficiently stained the plate, which attests to its freshness. In terms of quality, this is certainly in the "Top 3" tier, and may possibly even be the best I've encountered. Considering the price and time to ship- this makes BKB my new, exclusive source. I cannot speak to customer care and service, as I thankfully did not need any assistance with my purchase, but I've been given only good indications by the company that I would not be afraid to contact support if need be.