Was given a voucher in 2020 as a gift. Unable to use due to pandemic. Once experiences were available I tried to book . No dates or venues available for 9 month! Buy a gift won’t extend as this was redeemed to book as per their advice. I’ve sent 5 complaints and spoke to a member of the team, this is still not rectified and all emails have gone ignored. They offered me the voucher amount, still not revived this, they won’t give me a refund, now voucher has expired so essentially, but a gift have stolen over £150 from me!!!! Customer service is disgusting as well