I make no excuses for copying this comment from one of the reviews I have read as it is almost identical to the experience I have had of this untrustworthy and generally dishonest company... "I have tried to use our gift voucher for a two [ours is one night] night hotel break in a wide range of places and dates across the Uk. The process is cumbersome and involves numerous repeat entries. There are very few options available with some areas of the country with no availability at all. The ones which are available require at least a £200 - £300+ [£70+] top up for some quite basic hotels. I feel it would be cheaper to book directly with the hotels and not use the voucher. We have spent hours trying to find a suitable hotel. I feel that our relatives have been conned!" Me again...its been a ridiculous affair...I have wasted so much time trying to negotiate Covid rules and obstructions and all I end up doing is to extend the voucher for more time at £20 a pop and for what...still no choice and paying more for something that initially would have been a free gift ! Think I will cut my losses and just put anyone off who thinks buyagift is a good idea - NOT !!!