What a con. I wanted to extend my voucher, which was from £20, that’s so wrong but I accepted that. When I tried to extend they then wanted an extra £51 for “uplift charge” This uplift charge is supposedly the difference between the price when originally purchased and the price now. The price now is actually cheaper than when first purchased so how does that work? No surprise you cannot contact them by phone. Also tried live chat, haha, I’ve been waiting in queue position 5 for half a hour now. I used to buy all my kids vouchers from these every Xmas and birthday but not any more