Buy a gift is an absolute scam. It is incredibly difficult to navigate the user interface to even use a voucher given- the filters and options to view hotels simply does not work. Also, half of the listings are false. Anything listed as 'call to book' apparently are not bookable and the organisation will do nothing to take those listings off or help troubleshoot. You're left completely on your own. I tried to book a listed experience and had 12 conversations with the helpdesk and the hotel- buy a gift refused to just work with their own hotel listing and I had to be the go-between. In the end I was told by another helpdesk individual it would never work and there was no clarity on how to get the listed hotel to actually have a 'product code' that meant the voucher would work. An absolute scam. Avoid at all costs and hopefully they'll go bankrupt and prevent this frustration from happening to others.