Wish I could give zero stars. I’ve used the site to buy gifts for others and it seems great, but as a recipient it is awful. I’m now so sorry to anyone I’ve ever given a voucher to and will never use them again. When you actually go to redeem a voucher (I received a 2 night hotel stay and dinner voucher) they advertise lovely hotels in the Cotswolds and Lake District, but it is impossible to book anything that isn’t a weeknight stay at a seedy looking run-down hostel in Blackpool, unless you pay a lot more to upgrade. I would be wary of paying any more to upgrade, as even then there is no guarantee that the hotel you like will accept the voucher. We tried to book with 3 different hotels and none of them accepted the voucher and said on the phone they had asked to be removed from Buyagift directory months ago. You can swap the vouchers for other experiences but the prices are so inflated and the experiences are so awkward to book that it makes the vouchers pretty much worthless. I’m pretty sure they make most of their money from making it so awkward that people forget to book it before it expires. Complete scam - AVOID.