Just to be clear .... this is a review of the buy a gift website and service ..... NOT a comment on any of the experience providers ! My partner bought me a voucher so I'd like to be nice but really its difficult find anything good to say. Lots of very negative reviews, although I think the website would be a lot slicker if it was just a scam. Navigating the site is awful - example ask for locations in the south west and you get hotels in places like Westmoreland. For a lot of experiences there is an additional premium on Fridays and Saturdays. Its not clear how much your voucher has been purchased for so how can you be sure you're getting a reasonable deal. Its not made clear that once you redeem your voucher (for which you get “ANOTHER VOUCHER”!!!) you have to contact the experience provider direct – then you may find all sorts of limitations. There’s a chat bot that can’t understand simple questions. I can’t imagine what phoning the helpline might be like! So just a rubbish site and (although its not quite a scam) once your kind friend has parted with their money the best outcome for this company is an unused voucher cos they already have the money. Next best outcome is that their partner companies can fill capacity at slow times and out of season. Getting a good outcome for the recipient won’t matter too much. (Until the negative reviews start to stack up!!) Best idea - use the site as an ideas generator ( if you're short on imagination) and buy direct so you still have the cash and the bargaining power that goes with it. (I phoned one of the experience providers and that’s exactly what they advised!!!) If you’re lumbered with one of these “gifts” I’d suggest: 1) Click the “Fully flexible” option before you start searching and set it to list prices in ascending order to find something you won’t have to pay a premium for. 2) Contact the experience provider FIRST to check whether they know about “buy a gift.com” vouchers and what restrictions they may place on their use. (This is a whole lot easier if there’s only one provider listed!! If you’re thinking of buying one of these ‘gift experiences’ for someone …. just don’t…. ( Watch out for the attractively packaged boxes displayed in supermarkets along with the standard gift cards for Halfords, Next et al ) . If your friend is a normal polite person they will of course thank you but there’ll be a haunted look about their eyes that’ll tell you their true feelings !!!!