I paid £111.48 (according to my bank statement) for a triple supercar driving experience for my partner and she also received a birthday voucher for £80 from a friend. So when it came to booking her experiences, firstly I want to say how absolutely confusing and convoluted the whole website is, to the point where booking anything is almost impossible. Secondly, where are the customer service staff to help in these situations? They don't even have a phone number. She managed to book the car experience, where she received a confirmation email and she also booked a two night hotel stay at the Days Inn, which she had to pay an extra £24 towards. Now we find out that apparently at the time of booking we combined the two vouchers to pay for the hotel stay and that the car experience is no longer valid. I am completely bemused! Since when did I agree to combine the two vouchers? AND since when did the Days Inn cost £215?? This isn't The Ritz! Also looking on the hotel website, the dates that I want will cost £97, so where has the other £118 gone? This is modern day robbery here. And to make matters worse, customer service was quite possibly the worst help imaginable. I don't even think they really knew what they were talking about themselves as the whole situation is so confusing. I can safely say I will NEVER use this company ever again and will strongly advise everyone else to steer clear, unless you want to be defrauded, of course.