It was all so easy to purchase the voucher for a Murder Mystery evening with a hotel stay and within days the voucher arrived, i was very impressed with how easy and simple it was and the speed of delivery! However when it came to actually using the voucher I found it very frustrating as there were no dates to choose from , you either have to email (and once you have made up your mind to use the voucher do you really want to be hanging around waiting for a reply ) or ring. I rang thinking It would be quicker, I rang at 1.30, 1.45 and again at 3pm with no answer but I could have left a message on an answer machine. Well again how long would they take to get back to me and no idea what to say in message as wanted dates for different hotels so we could make a decision on where and when. I gave up with the phone and decided to send an email to the address supplied only for it to be returned by a mail delivery system . So how on earth am I supposed to book. I will never buy another gift voucher from here (and I have bought quite a few as gifts for other people)if this is the sort of thing they have to go through to use the voucher!! My day has been taken up by trying to find out a date for an event , this is just not good enough!