Booked an afternoon tea for 2 experience as a Xmas present for a relative. Followed all instructions and had great service from Buy a gift. Turned up at Cafe Rouge in London at the scheduled time and was told to wait as there was a mix up with bookings and they told us they expected 5 adults and 2 children despite us reserving for only 2 adults! Then we were hurried to a table and asked if we wanted tea...again were waiting and no milk or sugar was brought to us we had to go and find a member of staff to ask for something so basic as sugar for out tea. Afternoon tea was served and the croque monsieur sandwiches were pale dripping in soggy cheese when it should have been cooked a little longer etc. 1 very small scone each usually everywhere you go you always at least get 2 scones each etc and then a variety of sweet cakes and a mini chocolate mousse. The afternoon tea ended up being lovely however would never book again cafe rouge owing to the service experienced by staff on the day. As this was a gift...and all prepaid...even the waiter on the day made me go onto my mobile phone to present the voucher code....despite us handing him a hard printed copy of the voucher on arrival...and also me telephoning beforehand to reconfirm that all was ok with the booking. How embarrassing sitting in Cafe Rouge when as stated this was a gift and made to feel like animbecile by the staff all because this was prepaid.