I use several shopping services from Japan, and they have the highest service fees. They hide it very well - you'll learn your experience to pay for inspection, insurance, protective package, ridiculous consolidation fees separately. They also overchare you for shipping cost, compared to other websites. Also, they take no responsibility for broken and damaged items, even if you pay for all the extras, so beware if you order delicate items like anime figues or limited stuff. P.s.: their service was top quality a few years back, but they started overcharging for everything and not paying attention to packaging at all.