TOTALLY IRRESPONSIBLE! EXPENSIVE BUT NO SERVICE!! BUYERS AWARE - BUY AT YOUR OWN RISK!!
I had purchase a vintage model kit from Buyee last month but when I receive the item the box is MISSING while the seller had clearly show that the box is included in this sales with photos(The description is also said that the box is old with scratches...etc). How come the box is MISSING!!! So I wrote to Buyee with photos but their reply is they can’t do anything because I do not add the “Insured/Inspection fee”(Each item extra fee for 500Yen more)even I had already paid the handling charge before I purchase this item….This is really irresponsible because in this case I’m not complaining missing content but just a outer box!!! It implies that Buyee even don’t know what seller will send to them??? (Ie: If you purchase a 10000 yen item seller can send you a 100 yen item but Buyee will NOT know and they will NOT responsible for it????). Last of all - very poor customer service no help and no refund, buy at your own risk!!!
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