An exercise in frustration when trying to get items consolidated as per their own rules (new packaging, new box). Their shipping department is not at all following their own rules. Happens on each order so far - they take the item in the original box 1/2 empty and place in an even larger box when “consolidation” is selected.
Customer service reps I contacted: half tell me the above rule over and over, the other half skip answering why they do not (have to) follow their own consolidation rules - they even say it is because they cannot control the packaging at their own warehouse (not sure who can then…).
So any good savings buying on yahoo Japan from US go directly to Japanese shippers (not even to buyee).
Gave them 2 star rating: one for the deals available (though it is not controlled by Buyee) and one because the overdone packing (by sellers not by Buyee) seems at least protective for the extra $100 added to shipping costs. Photo added to show box half empty because of the giant foam pad seller used that Buyee warehouse keeps so no other item can fit in that box and consolidation can be denied.
But the overall experience is just not worth the aggravation in the end.
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