The site is fairly user friendly, easy to navigate, and the service is very quick! I've made multiple purchases through Mercari & Yahoo Auction with Buyee and had no problem so far. 30 days free storage period combined with the consolidation option is my favorite feature they offer. It allows me to be patient with shopping for the right items to later merge them into one package later on for a one time shipping fee to me. Everything done on their part (i.e buying, receiving, consolidating, and shipping) was prepared/processed typically the same or following day! I feel very confident shopping with them and am so excited to get all my packages!