It took 6 months to get a refund for a package that got stuck cause of the covid... I sent message back and forth to the customer service and they were not answering my questions and responding super polite it became very impolite and almost like a game of insults. Like sending me links in Japanese, so I asked for a link in English and they tell me to use Google translate... seriously. I'm not doing business with buyee ever again! If I could have put no stars I would have put none.
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