Just come back from two days at thorpe park check in at hotel was a shambles no paper work to say which rooms we were in so sat in reception for half an hour after an 8 hour bus journey took an hour to get evening meal whicb we had to pay for ourselves .breafast was a dissgrace no where to sit empty food trays and food that wad there was cold no glasses for juice no cutlery no trays two people actually dropped thier bfast as they were trying to balance everything this hotel and i say hotel loosly was the worst i have ever been i n .a co.plaint going i to caledonion