Caledonian Travel Reviews

Name: Caledonian Travel
Rating: 3.75

3.8 Rating 163 Reviews

65 %

of reviewers recommend Caledonian Travel

Company Reviews

Questions

Metrics

3.8

Based on 163 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Write Your review

Tell us how Caledonian Travel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Caledonian Travel 5 star review on 18th March 2025

Jackie & Deby

Caledonian Travel 5 star review on 30th July 2024

Elizabeth White

Caledonian Travel 2 star review on 26th June 2024

Matin Gow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just back from the Ireland Grand Highlights tour and was not impressed. While Ireland is a beautiful country our driver didn't know much about where we were or what we were looking at. We were bored and sore on a very uncomfortable coach for hours at a time. There are no services to stop at and the toilet on the coach didn't flush and had an 18 inch step on entry. The Drummond Hotel at Ballykelly was brilliant. Treaceys Hotel in Wicklow wasn't that great although the food was good it took almost 2 hours for them to get the food out. Westlodge Hotel at Bantry Bay was a beautiful hotel. Our last hotel was The Pillo at Ashbourne and while it was clean and had good food, it was full of children and the noise was deafening. It's obviously a party hotel as there was fighting in the corridors at 3.30am. In my opinion this trip needs a rethink by Caledonian and perhaps a guide on the coach would be the best option.”

Helpful Report

Posted 1 day ago

“Firstly I must say Chris at leeds what a lovely chap a credit to your company .Just been on a 4day trip to prestwick couldn't fault the hotel .And driver David was very good was going to Glasgow on Wednesday but weather was bad so he took us to the museum. Good choice .Well done .will be back”

Helpful Report

Posted 5 days ago

“Nec500 lovely scenery first hotel at gairloch was fine food hot service good.However the Royal hotel thurso was a different story.Food was cold serving system was awful .Not what you need after a long days travel also no hot water in our bathroom.The driver Clive was very good and informative .Shame about the 2nd hotel .”

Helpful Report

Posted 3 weeks ago

“Just on my way home from a break at the Chatsworth house hotel in Llandudno, the hotel was spotless the food was great the staff were lovely and it had a pool as well. Can't wait to go back. Entertainment on both nights, that was good too.”

Helpful Report

Posted 1 month ago

“Travelled with sister in law to London. Had a great time. Driver Dave was brilliant. So helpful and friendly. Hotel excellent with great meals and great value. Overall 2 night stay great value with 1st class service. Many thanks”

Helpful Report

Posted 1 month ago

“Would just like to thank our driver Stewy for a fantastic drive to Wembley and back, brilliant atmosphere on coach there and back , lovely and friendly went above and beyond for all , thank you Caledonian got a good driver and to Caledonian coaches great job getting everyone down to Wembley and of course our WIN”

Helpful Report

Posted 1 month ago

“Went to isle of man 12th to 16th march 2025.stevie our driver was great really cheery guy full of banter and jokes.very helpful due to being disabled after recent injuries.couldnt do enough to help.the ferry crossing helped make the long trip more bearable.our hotel the hydro in douglas was adequate staff very helpful and friendly.It is not disabled friendly hotel it has too many stairs up to main entrance and inside hotel likewise.they have a lift but we had to go to 2nd floor and walk down stairs to our 1st floor roim was on.food was really good to”

Helpful Report

Posted 1 month ago

“Just back from our 3 day trip at the Highland Hotel, Strathpeffer ... it was so good ... hotel and food could not be better 😋. We had so much fun and Alan the manager could not do enough for us. We will certainly be returning !”

Helpful Report

Posted 1 month ago

“From being picked up in carlisle and travelling to torquay, andy the driver made it a very happy experience. He was always upbeat, friendly and polite and explained everything in detail. The food at the hotel exceeded our expectations. The inclusive drinks vouchers cover most drinks, or a slight additional charge for a large wine, instead of standard charge.The inclusive trips were also very good. We didnt do the optional tour as we have friends who live in brixham, so went to see them on that day. Suggest you consider brixham as a half day trip, as its really lovely, harbour, shops, eateries etc. All in all a really lovely break away.”

Helpful Report

Posted 1 month ago

“I thank Peter are driver for a great time from hm”

Helpful Report

Posted 1 month ago

“Just come back from mystery tour, went to bury market , Blackpool and Windermere all in 2days a fantastic trip, onlly problem stayed in norbreck castle hotel Blackpool and too far out”

Helpful Report

Posted 1 month ago

“Went on the sunday lunch on the steam train best weekend ever had only problem was lots of mixed ups with bus seat numbers”

Helpful Report

Posted 1 month ago

“Booked a mystery trip from Hull weekend 22nd Feb. We arrived at our destination around lunch time ( Llandudno) staying at The Marine Hotel. Lovely polite staff, food was good, hotel a little tierd but clean. We visted Chester on our return. All in all a great weekend!!!”

Helpful Report

Posted 1 month ago

“Great driver”

Helpful Report

Posted 2 months ago

“Trip to Blackpool with a day excursion to Liverpool. The Caledonian Hotel was good, so were the staff, ever so helpful and pleasant👍 the breakfast and 3 course evening dinner was plentiful, a different course each night. Free tea and coffee during the entire trip. We bought the drinks package and wouldn’t do this again as most of it went unused. Our driver didn’t have a lot to say other than a few moans about mis information on his schedule list. There was so little engagement with the passengers on board. When you are on holiday you don’t want to hear moans!! All in all I would do this wee trip again. Thanks Caledonian.”

Helpful Report

Posted 2 months ago

“From pick up to drop off our driver Jamie was friendly, professional and very knowledgeable. The trips were good and the drop off and pick up points were convenient for people like myself with mobility issues. The coach was clean and comfortable. The prices are good for everything included in your stay. Will definitely book another trip.”

Helpful Report

Posted 2 months ago

“My self and sister went on the northern lights trip to the northern lights. Arrived at the hotel and was made very welcomed slightly disappointed that the swimming pool was closed but made other arrangements the coach tour operator was the most helpful and friendly person Ricky he's a superstar and a credit to your company would differently go on a other bus tour if they are all like Ricky Thank you.”

Helpful Report

Posted 2 months ago

“Exceptional driver Richard very knowledgeable about Scottish history.claymore hotel clean comfortable Warm and good selection a very good selection ,...would recommend a visit”

Helpful Report

Posted 2 months ago

“just had a great few days at the, NEW LORRETTA HOTEL AT LLANDUDNO THE HOTEL WAS JUST PERFECT.FABULOUS STAFF TEAM ,THE FOOD WAS HOT AND WHOLESOME FOR MY VEGETARIAN DIET,TABLE SERVICE WAS SPOT ON AND WELL ORGANISED,WITH NO WAITING FOR THE FOOD TO BE SERVED DURING FOUR COURSES,PLEASE PASS ON OUR BEST REGARDS TO THE STAFF TEAM . STEWART OUR COACH DRIVER WAS SO NICE,PLEASANT.AND SUCH FUN TO BE WITH. SO ANOTHER GREAT HOLIDAY ,WE WILL GO BACK NEXT YEAR TO THE LORETTA,AND SPREAD THE WORD TO FAMILY AND FRIENDS AS ONE TO VISIT WITH CALEDONIAN. THANKYOU, FROM THE ROBSONS, NEWCASTLE UPON TYNE.”

Helpful Report

Posted 2 months ago

“First trip with Caledonian to Liverpool stayed at the Adelphi hotel from stepping foot on the coach to coming home everything was amazing the driver was brilliant the hotel and staff same the Beatles tour outstanding can’t wait for next break away with Caledonian travel”

Helpful Report

Posted 2 months ago

Caledonian Travel is rated 3.8 based on 163 reviews