Lots of issues. My daughter and my partner booked a trip to Edinburgh. My partner has mobility issues. They expected to be dropped off in the centre of Edinburgh only to find they were dropped off a 20 minute walk to the centre. When they got to the centre they saw other coach companies dropping people off dead in the centre. My partner had to get a taxi back to the coach. The Drivers attitude was not the best.. When they got back from this trip they complained. Caledonian was not bothered, no empathy and blamed them for taking the holiday. However they offered a £20 voucher to travel with them again. Will never use them again. Not recommended If you have a mobility disability beware