That star is for a fab driver would giblve 5 but don't want the experience think it was for them. Went on the Harrogate/ xmas lunch in a steam train. Great driver Nick. Polite friendly and funny and helpful getting people on and off coach. Git to train station told to book in and go through to cafe. Got coach and table No and that it was for 3 people. However the coaches A,B and C didn't exist so they had to rearrange. Cafe NOT open to get a cuppa. Got to table after a nasty step up, no assistance offered. Table set for 2 not 3. Min xmas decor. No music at all. Then what a shambles, some people getting pre ordered cold drinks and others a disgusting frozen meal just big enough for a toddler. Stuffing balls so hard they couldn't be opened. 1/2 slice of turkey breast very thinly cut. Still no cold drinks till we finished our meal. Out came flat square shaped xmas pudding. Spent 20 mins on train then 20 mins stopped then went back again to station. Staff started clearing tables then declared " sorry due to lack of staff the meal is over goodbye" ! We were told it was too kate to have our hot drink and mince pie. Totally disappointed and that lot are doing polar express!!! God help those kids. I would rather have bought a £1.99 frozen meal from my local shop, instead of £69 each on that. Will never go again and will never recommend it.