Nothing went wrong but feel that Caledonian management should have a quiet word with Gary who seems to be the new face of Caledonian Travel in Scotland….Travelled with Gary on several trips and his attitude to his passengers sometimes leave's a lot to desired, he can be quite passive aggressive sometimes, he spoke to two elderly ladies who were merely trying to adjust the temperature control on our last trip a few weeks ago,instead of offering to help he actually said “what are you trying to do, break the the thing”…. He his in most part very knowledgable about the local area even though his favourite subject is Gary..