Prompt shipping and follow-up to my inquiries made for a great experience. There was a minor mistake in the shipment of an order which was quickly resolved with no hassle. Nice work in tough times. Thanks Two comments, not part of the above. 1) Took 3-4 times to get through on the phone during your business hours.Rang with no answer. I assume it was a staffing shortage. So sent an E:mail, and the response was quick. 2) I was very surprised to find matches in both my shipments. There was no label saying the shipment contained flammable material. I don't believe you can ship flammables without labeling. May want to check the USPS and other shippers regs. Thanks