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Jamie
Do not go to Canadian Tire Kingsway if you are lgbtqia2s+ this location discrimates against you the basis of who you are and because of your disabilities. Do not give this hateful and transphobic franchise any money! So back in December 2023 I took my car in because the car would just randomly die. The battery would be totally dead so the Canadian Tire Kingsway automotiv garage said oh its your battery so they replaced it. And the problem still continued to happen with a new battery. I took it back to them again the garage said we don't know and refused to do anything about it. So now it is April 8 2023 I have an unrelated problem with my power steering being really hard to turn so I dropped the car off April 7 2024 over night and left the keys in their drop box I get a call the next morning from the manager of the automotive department saying we refuse to look at the car. He said that there was a note on the account saying not to look at my car. I call the Canadian Tire Customer service and I find out that it was the franchise that put the note there and now refuses to deal with the car in any way. Customer service claims that I intimidated the staff there now I am a woman and transgender I don't think that the staff there also likes that either and discriminates against me because of who I am. I am also diagnosed with Asperger's Sydnrome as well and Canadian Tire has been told this in the past. Simply because I have trouble in social situations and the staff doesn't understand my disabilities does not give them the right to discriminate against me. I deny intimidating anyone and that is nothing more than a lie. I believe this is a retaliation by the franchise for making a complaint to the Canadiantire Corporate head office back in December 2023 about the no starting issue. I did nothing wrong. This franchise is hateful and transphobic! do not go to this location I would give this store 0 rating if I could! I have emailed the Canadian Tire customer service already about this and spoke to them on this phone about this matter. Canadian Tire tells me we can't force the franchise to fix my car, they don't seem to want to do much about it. Avoid this location at all costs! The franchise is hateful and discriminates against people on the basis of their gender identity and their mental disabilities. Canadian Tire Downtown 11839 Kingsway NW, Edmonton, AB T5G 3J7 Phone #: (780) 413-8473 Avoid this location at all costs!
8 months ago
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Canadian Tire Corporation has a 2.0 average rating from 99 reviews

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