“Though the tire change is always good..I was put off by the amount of swearing coming from the counter staff as I waited...so unprofessional ...lots of F bombs”
“if you have maximum tools from Canadian Tire that you bought a while ago and don't have a receipt consider your lifetime guarantee null and void, they would not replace my Broken tool even though you can clearly see the maximum logo, don't know of anyone else that sells this brand, Canadian Tire used be my go to store but they've really gone downhill and clearly only care about making money for there investors and not for all the people that put them on thew map.”
“I appreciate the way I was accommodated by Jasmeet at Canadian Tire in Newton, Surrey, BC. I was looking for three jugs of Mobil 1 Truck and SUV 5W-30 oil which was not available in the shelf. She came to me and inquired what I wanted and told her about the oil, which I knew that the store had 8 in stock. She went to storage and brought two jugs and went back for the third jug. She is petite and I know that the jugs were heavy for her. THAT IS WHAT I CALL FIVE-STAR CUSTOMER SERVICE AT ITS BEST! Kudos Jasmeet and the store must be proud of having an associate like you! Keep up the good work ethic!”
“I would like to express my heartfelt thanks for the incredible service you provided during my recent visit to Phelish at Canadian tire on port coquitlam.
I was completely impressed with Phelisha's professionalism and customer service and her beautiful, kind smile. You are the best.”
“Excellent customer service
Maurice Saindon the manager at Langford B.C. was amazing in dealing with the unhappy situation that I was in. In the days of post-covid customer service is not good in many cases. Not so with Maurice.
Thank you so much
Madeleine Harrison”
“Since Canadian Tire will no longer accept cash payments towards their credit card account balances at their cashiers, I will no longer use their card and will shop elsewhere.”
“I went to the location in Etobicke on the Queensway yesterday. I politey asked a sales person where I could find an item and she was very rude. she roller her eyes at me as if I was bothering her. This is her job!!!!! Then I went to check out and the sales clerk was also rude. I asked about the return policy and he was very dismissive and again made me feel like I was bothering him. I will never shop at Canadian Tire! I have gone there as couple of times and never received good service.”
“Return policy is sucks. We bought a battery operated snow blower which is ego. We read the reviews about it and according to reviews it is a good brand. It is all lie, we used the snow blower the next day after we bought and not even an hour, the battery is already dead. We are not satisfied with the product and we are trying to return it to CANADIAN TIRE where we bought the item. We packed it properly and there's no damage or problem it is just that the product doesn't do the job. But, unfortunately the store doesn't accept the return, it's their policy is sucks! How would you know the product is good or not, if you are not going to open the box and try it????? We are one of the loyal customers in this company, and this is the first time ever we are returning the item ever and it is so dissappointing. We will never ever go to this store at all.”
“Beware of Canadian Tire’s return policy before making a purchase. Once a product is opened, they will not accept a return or offer store credit. Instead, you are required to exchange it for an item of equal or higher value, which may force you to buy something you don’t need. Same products are available in Walmart and Costco with great return policy.”
“I went to the Canadian Tire Automotive department on Kenaston Blvd Winnipeg at the end of January 25, 2025 to get a flat tire looked at and possibly purchasing a new one.
There were 2 male employees, one sitting at a desk ignoring customers and the other doing nothing but walking back for from his computer to the office. I stood there for a period of time without being acknowledged, another customer told me to be vocal otherwise I would continue to be ignored, found the employee to be rude and not very helpful, just quickly brushed me off. Was very disappointed as I was also from out of town. I will never return to this location for any reason again.”
“My compliments to Dave , the Service Manager at the Surrey Store- 7878 Scott Rd. BC,Canada.
Due to his exceptional customer service/knowledge regarding the servicing of my vehicle, I will be having all my future work done at that location thru Dave.
Make sure Dave is notified of this review.
Thx
Todd Stoughton”
“I won't shop at my local Canadian Tire because of their backpack policy. It is discriminatory based on socio-economic status and preference to environmentally conscious individuals who choose not to drive. Furthermore, if you don't trust me with my bag which I intend to fill with purchases, I don't trust you with my bag. Simple as.”
“On January 21st 2025 I purchased a Noma baseboard heater from 3553 Lawrence Ave East. I arrived home excited to put on my baseboard heater. I removed it from the box to hear parts moving inside. After plugging it in it shows a light to say unit is on. Trying to raise the temperature, nothing. I feel that the baseboard heater was purchased by someone else who in turn broke it and returned it. If this is the case why, didn't anyone from Canadian Tires inspect the return. Or it can be the shipping fault that these heaters weren't cared for. Whatever the case may be I'm not a happy camper. Now I have to return for a full refund and NEVER to shop at Canadian tires ever again. I fail Canadian Tires minus 10.”
“Canadian tire Newmarket, Ontario auto service did a perfect job, Gord from the repair shop replaced my car's accessory belt and inspected the tensioner he found it working well and only replaced what was needed, reducing my repair fees that was supposed to be 400$ to 126$, I recommend them specially that they work on Sunday for any emergency repair needed!”
“The staff at the front entrance in New Minas today was so warm and welcoming. Especially Casey, she made my day! She was easy to understand, well informed. Really impressed.”
“It was Dec.30,2024 they booked me for alignment and changing tire rod in canadian tire squamish. After waiting 5hrs i paid 1700$ they told me they just told me that i need to book another appointment for changing some bolt but i can go home. In the highway around 300-500 meter i felt something wrong in my car then i feel my tire was about to be removed then i stopped then decide to return it. The next day someone call me and she was blaming my driving skill etc instead of apologizing. I paid another 280$ because they need to replace again 2 parts underneath. I felt like disrespected.”
“My wife purchased a Bell and Howell rechargeable shop light for me for Christmas.
It would not take a charge and was defective. I asked to have her credit card credited for the purchase amount and they stated they could not because it was now used
I explained it was defective not used. Eventually after created a scene I got my money back. Once Canadian Tire has your money in their register you will not get a credit so they never lose a sale. They only give you a credit note.
The gentleman beside me in the lineup tried to return a hockey helmet and even though his son only tried on the helmet it was considered used and he too was refused a refund but only given a credit note.
This is a dishonest return policy and I encourage every Canadian Tire Customer to Boycott this corrupt company.
Amazon has better pricing, good return policies and are ethical.
Doug Simpkins”
“Went back to return lights and 1 day late and wouldn’t even consider it despite being within 7 days of purchase. Nothing wrong with the item.
Canadian Tire is horrible”
