On April 26th, I visited CT Bolton store at 11am with a business inquiry. I was seeking a straightforward answer, either a 'yes' or 'no', and I was open to both responses. I was directed to the garden centre to meet with Mike, the General Manager. Our conversation took an unexpected turn when Mike made a peculiar comment about a $10,000 fine for doing business with Canadian Tire. The comment seemed nonsensical, so I lightly dismissed it. However, Mike took offense to this and became aggressive and confrontational. He accused me of having a bad attitude and being a poor employee, even though I am not employed by Canadian Tire. Ironically, he was exhibiting the very traits he was accusing me of - a bad attitude and poor employee conduct, especially for a General Manager. I decided to leave the situation by exiting through the garden centre into the parking lot. Mike continued his tirade, shouting across the parking lot and resorting to name-calling. Despite an apology from Canadian Tire, I find his behaviour unforgivable. I hope that this does not reflect the overall business practices of Canadian Tire.