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Anonymous
If I could leave a negative score I would. Went to store on Welland ave St Catharines this morning as it showed them having a seat cover on clearance for $14.99 Found the seat cover it was still marked full price so we verified product code and store location on the internet. We also were buying several other items so I told my wife they will correct it at cash. Wrong again, a customer rep came over and said it was likely an in house deal at a different store, till we showed her on our phone the she huffed and puffed and left us standing there only to come back and say you have to come to customer service. We gathered all our items and proceeded to wait there while she talked on the phone. Another rep. Kyla said I will help you here so we shifted over to her kiosks.. She scans our items and said the machine is waiting for your input. I told her that she mis scanned another item that was $34.95 and showed $10.99 being the honest people that we are asking to ring it back in because we didn’t want the store loosing $25.00 !!! We had two gift cards that my children had given us for Father’s Day that we wanted to use and waited there looking around with no direction to help us only to say scan it there. We scanned the first one then tried the next one and she abruptly said no. Wait till it’s done processing the first one as if we were suppose to know that. Everything in me told me to throw everything back on the counter and leave and honestly if we didn’t have gift cards we would have. I was the service manager at store 128. And if I would have witnessed any customer treated like we were I would of recommended termination of employment to the owner.
5 months ago
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Canadian Tire Corporation has a 2.0 average rating from 99 reviews

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