The Franchise in Rouyin Noranda Is terrible. I blew a tire on Canada day in Northern Quebec, limped car to Noranda, found 5 tires my size at CT. I'm guessing garage manager refused to sell me the tire on sale, she refused to break a set of 4 that were on sale. She instead told me my only choice was a tire 3X the cost and 6 yrs old... I offered to buy 2 tires which still woulda been cheaper. Also too busy to take 10 minutes to mount on rim, Kal Tire took the time to get my tire on and back home 8 hours away. Now my GF woulda caved to her pressured sales tactics and bought 4 tires.. Worse service ever, what happened if it was warranty? Would she sold me a tire? Is it simple discrimination cause I'm English and out of province... Is it cause I'm a man stranded and her frail ego needs the power trip or was I just being gouged and screw the stranded customer... So yes complaints filed to head office, lawyer is going to be involved. I've worked in a Garage at the desk, we go out of our way for people who are stranded..Nice Canada Day festivities... This will be followed up , I'm disgusted with thst women and her attitude. Even after filing the 1st complaint the store owner still couldn't reach out. So another complaint filed and they offered to cover the Kal Tire bill. I would like to Thank Kal Tire for getting me in and installing a tire they didn't sell...very classy and professional..