Horrible customer service! I would have given it no stars but it was not an option. I received my canvases and puzzles fast but all 4 puzzles were washed out. When I called the company they said they could not help me that I had to email photos of the puzzles to them. I complied and sent pictures of the puzzles and pictures of the original photos explaining how the puzzles did not match in color, sharpness and darkness. The company emailed back saying I needed to email them the puzzles next to a white piece of paper and explain the default. I had already explained the default and emailed the pictures but I did so again next to a white piece of paper. Then they said they would finally replace the puzzles only if I emailed them a picture of my puzzles after I destroyed them. At this point I am getting very angry! I was only asking for a replacement not a refund and they kept asking me to jump through hoops. I then asked for my money back instead of a replacement and have not heard back. All of this went on within about a month and they never pulled through I am very upset with their horrible customer service! Do not buy from this company they do not respect their customers!