AWFUL. I made an order the first week of December and a month later half of my order arrived. Because the tracking said that it had been delivered, I worked with the post office for a month trying to track it down. Finally at the end of January Canvas Discount told me that they probably just never sent the 2nd half of my order because that happens. So, that was annoying but okay whatever. I sent them the images and sizes for my order again. I waited another month for my replacement and when I emailed them again to ask where it was, they said that they never started the order and I could either send them the photos and sizes again or I could get a refund. After waiting 3 full months for a canvas, this is ridiculous. Not interested in waiting again to see if they happen to send it this time. The only thing that was good about the process was that they responded to my emails within a business day, but otherwise big thumbs down.