I sent 2 award winning images taken by me, a PPA Master Photographer. What I got back were images that were completely blown out. All detail was pushed to 255 on histogram and nobody noticed QC apparently does not exist for these images to have been shipped. And then, instead of accepting my offer to try again, you tell me that you dont want the chance? What you delivered is garbage as demonstrated in the attached pics and you have no desire to improve it? I've been a Master Photographer for over 40 years. I have never had to refuse a large format print that was this far out of calibration and you are ready to toss this customer rather than do the job correctly. Bet the ranch that you will not hear from me again. As well, I will be forwarding my experience with you in as a contributor to PPA magazine and newsletter. In conclusion you had an opportunity to reproduce 2 award winning images and reduced them to snapshots and then threw away the customer. A customer that was considering sending you a volume of work with the approval of these images. Now, instead have a professional who will warn others away from your company. Stupid on every level. Be embarrassed