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Masiza Mzoxolo
Good day all at Capitec A very big thank you to Micaela Norris at Cape Town branch 4185. wow that woman was amazing, fantestic, halpfull with good customer service. with a gentleman wich i forgot to take his name he was at sreening desk . they made my day well after calling about seven consultents at customer care but non of them was able to solve the problem i had. instead they just left me hanging as they all said i must hang on the line then for about 10min than the line cuts off. i think the management should take a look as these call centre people are working from home they not being responsible at all . all they do is just drop the phone while a claint is looking for their assistence . but again thanks to the two souls they mad my problem small today.
3 years ago
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