Capitec Bank Reviews

Name: Capitec Bank
Rating: 2.02

2.0 Rating 247 Reviews

26 %

of reviewers recommend Capitec Bank

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2.0

Based on 247 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.9 out of 5

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Capitec Bank 1 star review on 19th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sold my vehicle yesterday and then he paid R50,000 that was our deal , but Capitec Bank said he was recently identified as being involved in suspected fraud ,so they will be placed on hold.... right now I'm sitting without money,it's very unfair...thanks but no thanks”

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Posted 17 hours ago

“They are scammers .Fortunately for me, I was lucky to get help to recover my money with a recovery team. Contact alfred bernard 799 @ Gmail . Com, if you are having issues withdrawing your money from your investment broker, he can help you get your money back the way he did for me, contact him to assist you in getting your money back.”

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Posted 1 day ago

“"Warning: Scammed by capitec Bank But thanks to RESORUS.COM, I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"”

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Posted 2 days ago

“I’ve received a great service from Awelani n Mathye excellent service from Elim branch they deserve an award”

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Posted 3 days ago

“I will change capitec very soon woo the lines at the atm are always very long sometimes the other atm is not working becouse mostly they have just limited atm new Germany branch is a very busy branch but only 2 atm”

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Posted 3 days ago

““Five months after starting my investment, I began to feel uneasy when I attempted to make my first withdrawal. My account, which held over $70,000, was unexpectedly locked, and I was told to reach out to customer service. Despite my repeated attempts to access my funds, they ignored every request. After confiding in a colleague, they recommended I contact RESORUS.COM. Their team guided me through the process and helped me successfully recover my money.”

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Posted 4 days ago

“They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my withdrawals as well as my balance of $15000. Stay away from this investment comapant because they don't allow withdrawal after you invested until I report them and got all my funds back. All thanks to RESORUS.com they have a good consultation and all needed to help you recover your funds a trial will convince you.”

Helpful Report

Posted 4 days ago

“Hello, I lost my bank card on Saturday and, upon realising it, I immediately went onto my app to disable the "Tapping Function." Feeling that I had taken precautionary measures, I continued with my day. However, two hours later, I received notifications showing that my card was being used in Hillbrow—a place I rarely, if ever, visit. This was alarming. I rushed to the Capitec branch at Carlton Centre for assistance. The staff member I dealt with provided me with some numbers and what she described as a "case number." After the weekend, on Monday 18th November, I called the bank, expecting solutions. Instead, I encountered a frustrating hour where blame was placed on me for not fully stopping my card. I explained that I did not disable my card entirely because I rely on Apple Pay for transactions. Shockingly, one of the staff members suggested I go to Hillbrow to claim my money back directly from the merchant—essentially asking me to risk my safety. At this point, I’m over the money I lost, but I feel compelled to share this experience to warn others. Capitec’s response was unhelpful, dismissive, and, frankly, alarming. Rather than providing real solutions, they shifted the blame onto me. It is evident that the "Tapping Function" is poorly designed, and implemented without adequate security considerations. The only "security" Capitec offers is hope, and hope is not something you can rely on to protect your finances. Avoid this bank if you value peace of mind and security for your hard-earned money. Take your salary elsewhere to make it through the month without stress.”

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Posted 4 days ago

“I feel compelled to share my harrowing experience with this investment platform in order to prevent others from falling victim to their deceitful practices. Their security measures are severely lacking and I speak from personal experience. I trusted them with my money, only to have it stolen by them. The sheer incompetence and negligence of this company in safeguarding their clients' funds is outrageous. The customer support is practically non-existent as my attempts to reach out for assistance are met with long wait times, unhelpful responses, or no response at all. In the nick of time TheresachinRecovery INC got involved and made them give me my financial retribution. You can contact them too if you're experiencing similar case Email them : t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 TheresachinRecovery INC will give you complete happiness with restoration.”

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Posted 4 days ago

“I don't wanna talk about it I just want my money ,I hate capitec worse bank ever”

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Posted 1 week ago

“Capitec Westgate at the 1st floor has agents with the worst attitudes. Stinking attitudes. If an agent doesn't want to work they should stay at home. Came to get a new card and was met with a hostile horrible attitude. I'll be changing banks.”

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Posted 2 weeks ago

“Capitec staff rude and live better rewards is a joke I used the Shell partnership for the live better reward, however on the 10th of October I did not get my reward. I went on WhatsApp to inquire with proof of the transactions both from my transaction list with capitec as well as shell v+ and I was told an incidents logged and I will here within 24-48 hours. I followed up 12 days later as I had heard nothing from them and I was told it takes 7-14 BUSINESS DAYS. It's now the 6th of November and I'm told they cannot confirm when it will be attended to. I then preceeded to request a manager and a Charlize "Supervisor on duty" had absolutely no time for me, said what IT wanted to say and closed the chat. Beaides the lack of competence, the rudeness and unprofessionalism from Charlize takes the cake. Keep your ****** live better nonsense and your rude staff.”

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Posted 2 weeks ago

“Some online crypto brokers deceived me to invest with them and they stole more than $330,000 worth of bitcoin . I was able to recover my money back from them with the help of wiki help desks at wikihelpdesks @G- mail . c om it is better to stay away from online investments”

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Posted 2 weeks ago

“Rose Hoover teams provided exceptional service in helping me recover my lost funds from these scam brokers. Their team was highly professional, knowledgeable, and efficient in tracking down my lost money. What stood out was their clear communication and commitment to resolving the issue quickly. They made a daunting process much easier, and their expertise gave me confidence throughout. If you’ve fallen victim to fraudulent brokers, Rose Hoover teams are a trustworthy resource to help you reclaim your money and also get compensated. If you are a victim of a scam kindly contact her via:: Email:: rosehoover 90 ( @ ) gmail . com. WhatsApp:: +1 ( 301 ) ...409... ....2753.......”

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Posted 3 weeks ago

“Losing my funds was a devastating experience, but Supreme Assets Recovery Team gave me renewed hope. From our first conversation, their team was compassionate, professional, and fully committed to my case. They handled every detail with precision and kept me in the loop at each stage, making me feel secure throughout the process. Thanks to their expertise and relentless efforts, I was able to recover my lost funds. I’m beyond grateful for their dedication and can’t recommend them highly enough to anyone in need of recovery assistance. W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓 At 𝐠𝐦𝐚𝐢𝐥. 𝐜𝐨𝐦”

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Posted 3 weeks ago

“I received the best service from Mmaselo Manabile from Client Care today. She went above and beyond in making sure I understand every step of what I was enquiring about. Her patience and professionalism just made my day!”

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Posted 3 weeks ago

“Capitec has exceeded my expectations regarding a licence renewal I done online on Saturday and received my licence today at 08h30 sharp. This is phenomenal customer service. Thank you”

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Posted 3 weeks ago

“I have being founding it so difficult ever since I have invested all my money on this broker, I never believe that is was a scam, but all thanks to "Mrs, Morris Meihua" for helping me recover all the money that I invested on the this broker. you can also contact them if you are founding it so difficult to withdraw the money that you have invested on any broker or you are being SCAMMED before on any broker, you can also contact them, so there can help you out.. EMAIL :: (morrismeihua @ gmail.com) ......WHATSAPP:: + 1 (559) _214 _{9914). They are so fast and reliable 100% sure.”

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Posted 3 weeks ago

“What a joke, been struggling for days to get a new card fir my business (prev mercantile) keep sending secure messages and no positive outcome. WHERE IS THE CEO TO DEAL WITH THIS? I WANT HIM TO EXPLAIN WHY!! Going to put this on all other social media platforms hoping he will respond.... otherwise I will take my businesses somewhere else and take out all the card machines of capitec in my store.”

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Posted 3 weeks ago

“Your Consultant are very rude, especially the one located at pumlani mall, inside the mall”

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Posted 4 weeks ago

Capitec Bank is rated 2.0 based on 247 reviews