Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.95

2.0 Rating 305 Reviews

23 %

of reviewers recommend Capitec Bank

Company Reviews

Questions

Metrics

2.0

Based on 305 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.9 out of 5

Visit Website

Write Your review

Tell us how Capitec Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Capitec Bank 4 star review on 5th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“God Scammed by a Fake investment Broker? Report to Paybackintld @ Gmâıl. C0m whatsap +447908545298”

Helpful Report

Posted 2 weeks ago

“I had a bad experience with Capitec they refuse to resolve my issue and it been going on for 6months. I have more than average money invested in the account but I am having issues accessing my account. When I do resolve this issue I am going to take my business elsewhere.”

Helpful Report

Posted 2 weeks ago

“I was impressed by the response I got from the customer service representative. They responded to all my questions and helped me more on the bank's products and services”

Helpful Report

Posted 3 weeks ago

“Absolutely horrible service. Poor communication from Capitec and delays have wasted my time. I needed to open a business account for an NPC and made the mistake of choosing Capitec. The person assigned to me, Patrick, did not return calls or emails, and when they finally did, they did not even call the right number. When someone says they will call me back that afternoon, but instead they call someone else the next evening, that is not good service. When they tell me they are sending an email on Thursday and instead send it on Friday afternoon at 16:55, that is not good service. I had two Capitec employees working on my case and neither got anything done. I told them I needed the account opened the same week and 2 weeks later it is still delayed due to their negligence. When we finally got to the Docusign part of the process the absolute incompetence at Capitec continued. I am the Senior Director of the NPC and was told they were sending me the Docusign on Thursday. But they did not send it. I emailed on Friday morning. No reply. I called on Friday morning. Was told they would call me back. They did not. I called again on Friday afternoon and was told the Docusign had been emailed Friday morning. It had not. I asked what email they had sent it to. It was not the email I have on record, but is an email I have access to. There was no email from Capitec. I asked why in the world they would have decided to send to that email and not my email on record. So they said they had to restart the Docusign process all over with a different department and a new Docusign would be sent to the correct email address ASAP. The Docusign was finally sent to the correct email on Monday. I signed it immediately. They were then supposed to send the Docusign to the next director to sign, but instead, they did nothing. We only have 3 directors and it shouldn't have been so complicated or taken so long. On Thursday afternoon Patrick finally called me to tell me we just needed to finish the Docusigns. The Docusigns that Capitec finds so difficult to email. They still have not sent them to the other 2 directors. If Capitec is so terrible about communication when opening an account, how could I trust them to ever give quality service? I should not have to constantly email and call a bank to get them to do what they said they would do. I am so sick of dealing with Capitec that I am restarting the process at another bank. I will never deal with Capitec again and I would not recommend them to anyone else.”

Helpful Report

Posted 3 weeks ago

“Is amazing how I got my investment account recovered with the support of hoskey44april AT G M ail. C om Wat sap 44 7438 687236”

Helpful Report

Posted 4 weeks ago

“They scamed me of $140,000, but Paybackintld @ g m a I l .com help me recover it all via whatsap: +44-790-854-52-9 8”

Helpful Report

Posted 4 weeks ago

“It is posible to get your money back from online scam Report to < Paybackintld @ gmail . Com >> with immediate effect”

Helpful Report

Posted 1 month ago

“it is by far the worst service from a bank I ever received!! we have had just over R2,000.00 in two months, but the assistance in an emergency is so bad, that it is costing us a lot of money to sort out an incorrect transaction that we immediately on Friday, requesting to be reversed and met with refusal. Saying we had to wait for money to reflect in our account first and then we can do the reversal on Monday, Utter lies!!!!! only to be told today (Monday) that now because it reflects in our account we can only do eft, we have been charged 1.84% on R70,000 in bank fees, and now have to have more bank fees to do the eft as well!!!! I will now have to find a proper bank who will not let me so down when I needed the assistance badly!!!!!! I will certainly tell everyone I know how bad the service of Capitec Merchant and Capitec Business really is!!!!! I am so upset and unhappy with your service!!!!!!!”

Helpful Report

Posted 1 month ago

“Supreme Assets Recovery exceeded all my expectations. Losing $88,000 to a scam was devastating, but their team gave me hope. They worked with incredible dedication and expertise, keeping me updated every step of the way. Thanks to their relentless efforts, I was able to recover my funds. I wholeheartedly recommend them to anyone needing assistance with financial recovery. 𝐖𝐞𝐛𝐬𝐢𝐭𝐞:: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐎𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐚𝐭 : +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒.”

Helpful Report

Posted 2 months ago

“I had so much faith in this company that I invested $85,200 without a second thought. My investment grew to an impressive $120,150. When I faced some business challenges, I decided to withdraw a portion to help out. After countless so-called verifications, they shockingly demanded I pay 20 percent of the total amount upfront before any transaction could proceed. What seemed like a great experience turned sour until a friend recommended Madam Lisa ( lisaellzabet 662 @ gm ail . com ) ( WhatsApp::: +1 310 658 0921). Their top-notch security architecture swiftly came to my rescue, and within just a few days, I recovered my entire investment. This fake company will never see me again. Make sure to check out Madam Lisa..”

Helpful Report

Posted 2 months ago

“I carried out extensive research on cryptocurrency recovery after falling victim to scammers with $97,000 worth of Bitcoin, and among the numerous connections I discovered, one proved to be the most suitable for the task. I was clearly wrong when I initially believed that the lost Bitcoin could never be found again. she successfully recovered $92,000 out of $97k. After getting in touch with Mrs. Lisa Elizabeth and sending all the information about the transaction with the scammer, she made good on her promise to recover all the lost Bitcoin within 24 to 72 hours, and she did it and I am here to testify and thank Mrs. Lisa Elizabeth for helping me to recover all my lost funds back and I never believe I will able to recover my lost funds back until I get in touch with Mrs. Lisa Elizabeth and she help me to recover all the funds back in less than 72 hours, all thanks to Mrs. Lisa Elizabeth and if have lost funds in this investment site, I will advice to contact Mrs. Lisa Elizabeth so that she will also help you to recover all your funds back and so that you will also testify as well, I will drop her details, so that you can able to contact her via mail::: mail ::: lisaellzabet 6 6 2 @ gm ail . com WhatsApp :: + 1 310 6 5 8 0 9 2 1”

Helpful Report

Posted 2 months ago

“I invested a total of $743k on a binary option platform after several weeks i tried to make some withdrawals to my bank but the withdrawal wasn’t successful, i quickly contact the platform costumer care via email and phone number they provided in their contact info but didn’t get a response from them that was when everything started looking weird. A few weeks later I got a mail from them requesting that i should invest more money if I want to withdraw my money which i rejected, and I never heard from them again that was when I knew I’m about being screwed. i was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web on how Lisa Elizabeth had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the company i invested with which I provided. The result was amazing I recovered all my Lost funds back within a space of 73 hours I was so happy as I never believe I could get my money back. Thanks to Lisa Elizabeth , There are on WhatsApp::: +1 310 658 0921 or Email: ( lisaellzabet 662 @ gm ail . com ) HER MAIL..”

Helpful Report

Posted 2 months ago

“Hello everyone please be very carful before investing in any of these online Trade. I was victim of these scam and surfered a loss of a $1.1m by online broker but with a lot of research and support from my friends I finally found someone would help me recover my lost fund from them on this page that took my capital with an unregulated broker, if you need assistance regarding of your lost funds from your broker or may be a broker manager asking you to make more deposit before you could make a withdrawal or your account has been manipulated by your broker manager or your broker has blocked your account just because they need you to make more deposit to your account. If you’re interested in getting all your lost funds back kindly contact Lisa Elizabeth, she is a professional at private investigation and recovery, I just got my total investment back and all thanks to Lisa Elizabeth, you can contact her now. Mrs. Lisa Elizabeth mail ::: lisaellzabet 662 @ gm ail . com WhatsApp :: +1 310 658 0921”

Helpful Report

Posted 2 months ago

“I want to express my gratitude to Sophia Maddison for her incredible assistance in helping me recover my lost funds. Her professionalism, persistence, and expertise made what felt like an impossible situation manageable. Sophia kept me informed throughout the entire process and was always available to address my concerns. Thanks to her efforts, I was able to regain what I thought was lost forever. Highly recommend her services! Email :sophiamaddison270—-gmail.com”

Helpful Report

Posted 2 months ago

“Supreme Assets Recovery brought me peace of mind in a time of despair. Losing $30,665 to a scam platform felt like the end of the world, but their team assured me they could help—and they did! Their dedication and expertise resulted in the successful recovery of my funds. I am beyond grateful and would recommend their services to anyone who has been scammed. 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐎𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐚𝐭 : +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒”

Helpful Report

Posted 2 months ago

“Capitec have no scam”

Helpful Report

Posted 2 months ago

“Great service for the fraud on my account got all my money back that is customer service”

Helpful Report

Posted 3 months ago

“I invested the sum of $ 208,800 worth of Bitcoin with a cryptocurrency company I met online. After a couple of weeks, my initial investment had increased from $208,800 to $392,650. This felt so good as the investment grew rapidly in just a few weeks. When it was time to retire, my withdrawal request was denied, all effort to make withdrawal declined, then I realized I had been ripped off. Thanks to the mrs Oliver for coming to my rescue, she helped recover my lost crypto currencies back to my wallet. You can also reach out to them via email- (Olivercompanyexpert 505 @ gmail . Com ) Call them on Whatsapp: +44 (7438) 68 7236”

Helpful Report

Posted 3 months ago

“https://moneyrecoverysyste.wixsite.com/fundrecoverysystem You can get your funds back from those imposters”

Helpful Report

Posted 3 months ago

“Capitec Life Insurance is a Scam. Never take Life Insurance with Capitec. My Grand mother has no money for Berial because of cspitec”

Helpful Report

Posted 3 months ago

Capitec Bank is rated 2.0 based on 305 reviews