Appalling service with no feedback! It has been 2 weeks and still Capitec has not transferred the funds from my late fathers savings account to mine, as I was advised by the branch. I have tried to get the status of this process numerous times and still no assistance. The WhatsApp chat platform is useless, why have this when its not monitored or servicing the clients needs? I did advise the customer consultants the branches I have visited that this was a matter of urgency as we were short with funds to bury my father. All necessary documents were submitted. What needs to happen now? I need answers!!!!