What a professional client care service provided by Siziwe, the language used, the tone, the product knowledge the skill to resolve a problem let alone understanding the dynamics of the issue and letting me know upfront and how best can it be resolved in the event. The overall service was to the t and wish she could be a team leader and teach the team to do the same and all customers would be happy just as I am. She knows, loves and respects her job and put Capitec customers first. Proud to be Capitec customer because of such a service which would not be there if she did not choose to be nothing but the best. Whoever, trained her, trained a willing person to do the right thing. Thanks Capitec to employ Siziwe, you have an asset there, hope you making her feel it otherwise other banks or competitors would take her any day with best offers. Tell her I said thank you please. From International client.
4 months ago
Capitec Bank has a
2.0
average rating
from
247
reviews
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