I've been using Capitec almost 10 year's and I've been hearing stories about Fraudulent activities. There's a stop on my account and I can't access the money on my account. I've received an email stating that my account was involved in fraudulent activities and there's money money transferd into my account and is suspected to fraud. I was instructed to go and and make a affidavit explain what happened. Well I've explained everything and and I also confessed that I am aware of the transactions made on my account, I know the source and I even provided with the proof of payment. But still there's a stop on my account. The was an outstanding balance on my account (retirement fund/tax returns and other income from my beneficiaries). I can't access that too. Again they want proof of payment. I submitted whatever what I can remember but still they told me that my documents are old. I am a victim here and I want justice. I followed all their instructions but still no progress. Capitec is not a safe bank, the services are very poor including their stuff members. I'm under financial strain, I had pending payments and other debit orders I had to reverse. All want is my pending balance and warn the community about the risks of using Capitec bank account. This happens since from the 1st of October 2024. I want justice.