It started of good with really good advise on what I needed, placed order easily, then when it did not turn up after the 2-4 days that they quoted me I called them to see when it would arrive, they advised me that there was a back order and ithey should have stock in about another 5 weeks, which was no good to me as I was fitting the stereo at the weekend, the part they did not have was the wiring loom, but he advised me that he did have one exactly the same available now but with an additional part in the packet for steering wheel controls (which I do not have, so do not need it) and said he could send that, then proceeded to ask me for an additional £50, for something I can't use ?, we did eventually agree on a compromised price that I begrudgingly paid, what a joke, then I revived the items, the inscriptions where useless and the product was very poor quality, as for the double din facia the colour match was poor it was a totally different silver and the kit was meant to be specifically for my car and did was a poor fit one corner keeps popping out, very cheap, but the price was not, I spent over £200 just for the loom and fitting kit, I will not be buying from here again, what a rip off.