Paid extra for next day delivery arrived 2 days later no apology for the delay Order was not as advertised . The item was incomplete even the box was marked with the item that was missing, The special connection cable and screw fitting kit were missing from the box which was open and yet they still sent it out knowing it was missing . The item was advertised as new Spoke to customer service and they advised no replacement available all sold and they would check for spares and then send a paid returns label if no spares available . Still waiting for a response 4 days later . NO email address to contact them had to telephone the company very unsatisfactory (No Audit trail) Do not buy from this company it is obvious they cannot be bothered the service is appalling and they are difficult to contact when things do not go correctly all they want is your money . Next steps contact Visa and dispute the charge !!!