Placed an order for my sons 18th and was told it was all in stock and would arrive before his birthday. After receiving no communication, I called to chase the order, guy I spoke to was very rude and told me that some items were out of stock. However he could send the stereo out on his birthday, after expressing my disappointment he replied “well people don’t normally fit their stereo on their birthday??? ( I replied “what a ridiculous comment to make”, I then said will it definately arrive on his birthday, to which he replied “well yeah if the depot is not snowed in or flooded” he was obviously just a very rude person with no consideration or care for my purchase, He was missing the point that I actually wanted it for him to open on his birthday!!! He was the most rudest person in customer services I have ever dealt with. There was no need for his sarcasm after me spending £600 I wI’ll think twice about using them again in the future!!!