Ordered a JVC single din mechles head unit, when the item was delivered, it was clear from the packaging and the head unit itself that this was not a new stereo but a used item. Possibly a return or an ex demonstration unit as the display screen was covered in surface scratches and the box had been resealed prior to delivery. Now alot of messing around to send back and wait 14 days for a refund. Clearly NO quality control on what's being sent out to customers, and a very abrupt response to the email questioning the quality of the product delivered. Have used this company previously in the past, won't be using them again!